Cookie Policy

Last updated: 14 January 2026

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your experience.

This policy explains how FinqChat uses cookies and similar technologies.

2. Types of Cookies We Use

🔒 Essential Cookies

Always Active

These cookies are necessary for the website to function and cannot be disabled.

Cookie NamePurposeDuration
finqchat_sessionUser authentication session7 days
cookie_consentStores your cookie preferences1 year
csrf_tokenSecurity token to prevent attacksSession

⚙️ Functional Cookies

Optional

These cookies enable enhanced functionality and personalisation.

Cookie NamePurposeDuration
user_preferencesRemembers your display preferences1 year
last_companyRemembers last selected company30 days

📊 Analytics Cookies

Optional

These cookies help us understand how visitors use our website.

Cookie NamePurposeDuration
_gaGoogle Analytics - distinguishes users2 years
_gidGoogle Analytics - distinguishes users24 hours
_gatGoogle Analytics - throttle request rate1 minute

📣 Marketing Cookies

Optional

These cookies are used to deliver relevant advertisements and track campaign effectiveness.

Cookie NamePurposeDuration
_fbpFacebook Pixel - ad targeting3 months
_gcl_auGoogle Ads - conversion tracking3 months

3. Managing Your Cookie Preferences

3.1 On Our Website

You can manage your cookie preferences at any time by clicking the "Cookie Settings" button in the footer or by visiting your account settings.

3.2 In Your Browser

Most browsers allow you to control cookies through their settings. Here's how:

Note: Blocking essential cookies may prevent you from using certain features of our website.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties include:

5. Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. We honour Do Not Track signals and will not place analytics or marketing cookies when detected.

6. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make significant changes, we will notify you through the cookie consent banner.

7. Contact Us

If you have questions about our use of cookies, please contact us:

Email: privacy@finqchat.com